General Configuration For Social Wi-fi Social Hotspot Hardware & Sensors Part 2
To continue off from our last blog post and to respond to our customers questions yes all social wifi devices and hardware will connect on port 4 to your broadband router.
Once you have successfully configured the wireless hotspot access point you will need to access the web interface. Either IP of 172.16.25.x should have been conntected or released on your RF device if your connected to that social wifi router SSID. If not please look for your SSID and connect to it and make sure your device picks up a valid DHCP address from 172.16.25.x.
Once your are on your valid social wifi network you will just log into the web ui. The following information should be checked and documented for future support or if you dns information or other network information has changed.
Please ensure you document the following;
IP address of your device & gateway
Dns server address
Radius connection
Cloud connection
VPN connection
If your DNS shows red you will not get a successful connection to our social media cloud services.
If all status icons are showing green your configuration is confirmed and just connect your cable modem or broadband modem to port 4 and any other internal network resources to any other port.
One other important point I wanted to cover which about 30 of our customers have asked this week is the following; how do I know if I have enough wireless coverage for my restaurant or retail environment? This is just a general answer but I always first recommend to all of our customer to have a wireless site survey for your social wifi hardware setup. A wireless site survey will usually come with a report that shows the status and health of your wireless environment. It basically tells you how clean the air is in your environment. Far too many times have we’ve seen too many restaurants in the downtown area that can’t simply use the 2.4Ghz spectrum because the downtown core of most cities are too crowded with RF noise.
If your not going with a wireless site survey, the next best thing to download is a free tool such as innerssid that will show you your RSSI and SNR strength. Your threshold for RSSI should be around -70 to -75 and SNR always above 25.
For more best practices on signal and coverage and hardware recommendations for your social WiFi network please stay tuned to my next article.
Here is more information regarding Social Wifi Hotspot Hardware look at our own web page.
Once you have successfully configured the wireless hotspot access point you will need to access the web interface. Either IP of 172.16.25.x should have been conntected or released on your RF device if your connected to that social wifi router SSID. If not please look for your SSID and connect to it and make sure your device picks up a valid DHCP address from 172.16.25.x. Once your are on your valid social wifi network you will just log into the web ui. The following information should be checked and documented for future support or if you dns information or other network information has changed.
Please ensure you document the following;
IP address of your device & gateway
Dns server address
Radius connection
Cloud connection
VPN connection
If your DNS shows red you will not get a successful connection to our social media cloud services.
If all status icons are showing green your configuration is confirmed and just connect your cable modem or broadband modem to port 4 and any other internal network resources to any other port.
One other important point I wanted to cover which about 30 of our customers have asked this week is the following; how do I know if I have enough wireless coverage for my restaurant or retail environment? This is just a general answer but I always first recommend to all of our customer to have a wireless site survey for your social wifi hardware setup. A wireless site survey will usually come with a report that shows the status and health of your wireless environment. It basically tells you how clean the air is in your environment. Far too many times have we’ve seen too many restaurants in the downtown area that can’t simply use the 2.4Ghz spectrum because the downtown core of most cities are too crowded with RF noise.
If your not going with a wireless site survey, the next best thing to download is a free tool such as innerssid that will show you your RSSI and SNR strength. Your threshold for RSSI should be around -70 to -75 and SNR always above 25.
For more best practices on signal and coverage and hardware recommendations for your social WiFi network please stay tuned to my next article.
Here is more information regarding Social Wifi Hotspot Hardware look at our own web page.